Virtustream Security Solutions - Managed Network Security

Virtustream Security Solutions managed network security services allow corporations to focus their efforts on core business practices while remaining confident that proprietary information, intellectual capital and technological resources are secure and operational. By outsourcing these services, companies can employ the best available security for a set monthly fee without dedicating internal resources to hire and retain in-house experts. Additionally, because Virtustream Security Solutions team of dedicated network security experts are always available, companies are guaranteed responses to potential threats in 15 minutes or less. The Managed Network Security Services cover vendor products from Cisco, CheckPoint, Nokia and Juniper.

Virtustream Security Solutions services feature the Virtustream Security Solutions Configuration, Implementation and Operations (CIO) Process.
The CIO Process includes:

Assessment
Initial assessment and analysis of your organization's security needs, policy requirements, application usage, traffic patterns, and support escalation procedures by an experienced and expert Virtustream Security Solutions Security Engineer

Design
Create a security solution optimized for your corporate and network environment

Documentation
Provide thorough documentation and architecture diagrams for your security solution-these documents include policy and configuration specifications and are available via your personal Customer Portal on the World Wide Web

Configuration
Configuration of the hardware and software required to support your network environment and security policies by the same vendor-trained and certified Virtustream Security Solutions Engineers that assessed your needs

Deployment
Select professional on-site installation or remote telephone installation support for the rapid deployment of your security solution at your premises during a planned maintenance window

Testing
Conduct pre-installation testing of your equipment to ensure that it is configured and operating properly prior to shipment. Virtustream Security Solutions also conducts post-installation testing to ensure that your service deployment performs as intended at your premises.

Monitoring
Once your service is operational, Virtustream Security Solutions Security Engineers in our 7x24 Security Management Centers (SMC) monitor your deployment for uptime and availability as well as to identify, analyze, and respond to threats to your network

Administration
With Virtustream Security Solutions as your Managed Security Service Provider, your security solutions is administered by the most experienced team of security engineers in the industry. We constantly ensure that your system is optimized, that your policies are up to date and sound, and that you have the 7x24 support you need. If you require a policy change, simply submit it to Virtustream Security Solutions through your Customer Portal Web site and your dedicated security management team will do the rest.

Maintenance
Virtustream Security Solutions continuously updates your security deployment to provide you with the latest fixes, patches, and versions for your hardware, software, and firmware systems. If your deployment ever fails, Virtustream Security Solutions will replace it immediately with an identically configured solution.

Support
Customer support is our highest priority-Virtustream Security Solutions provides you with 7x24 access to our network security experts. At any time, you can contact Virtustream Security Solutions Support via your personal Customer Portal Web Site, email, or phone. If your network is attacked, your pre-defined support escalation process initiates to alert you instantaneously and because we archive the data generated by your system, we can help you prosecute your attackers and prevent future incidents.

Reporting
Your personal Customer Portal on the World Wide Web provides detailed reporting including policy change records, logs, ticket tracking, and more.

Guarantees
Our security solutions are backed by the most demanding Service Level Agreements (SLA) in the industry to guarantee rapid service installation, fast response to security incidents and customer requests, and immediate replacement if your equipment fails.